Reverse logistics — Australia-wide solutions
Dealcorner offers scalable reverse logistics for e-commerce and retail: receiving, inspection, repair, refurbishment, cross-dock and sustainable recycling with Australian customs compliance.
What we do
Inbound receiving & sorting
Scanning, qualification and storage with real-time traceability — direct integration with your WMS.
Inspection & repair
Technical assessment, repair workflows and grading for resale or parts streams.
Recycling & processing
Ecodesign-oriented processing, responsible end-of-life processing and circular take-back programs.
Process in 6 steps
1. Return notification
Customer submits a return — label and RMA activated.
2. Transport & receiving
Australian network for cost-effective transport, track & trace updates.
3. Inspection & decision
Repair, refurbish, restock or recycling — controlled via ruleset.
4. Repair & refurbish
Parts management and quality control.
5. Redistribution
Cross-dock options and fulfilment for reintroduction to inventory.
6. Reporting & sustainability
CO2 reporting, return rate analytics and compliance dashboards.
Compliance & guarantees
Australian regulations and customs
We handle customs documentation for intra-Australian returns, in accordance with Australian guidelines and local tariff rules. Full traceability and certificates for processed flows.
| KPI | Target | Service |
|---|---|---|
| Turnaround time | <= 5 business days | Express / standard |
| Inspection time | 24-48 hours | Priority for high-value |
| Refurbishment success | > 72% | Modular repair |
Frequently asked questions
Return terms are contractual — consumer and B2B return scenarios are set out separately.
We support standard RMA, commercial invoices for intra-Australian transport and EPR documents for electronic equipment.
Yes — API and EDI integrations available for real-time updates and inventory reconciliation.
Case studies
E-commerce retailer — Australia-wide
Return flow optimization: 18% reduction in reverse costs and higher resale rate.
Electronics manufacturer
Scalable refurbishment lines and EPR reports for Australian compliance.
Fashion & retail
High processing speed and data-driven return policy.
Contact person for projects:
Sofie van Dijk — Senior Account Manager
Strategic planning and Australian implementation.Get in touchfor a pilot or audit.
Approach & SLA options
SLA packages
- Basic:standard processing, weekly delivery.
- Plus:priority inspection, 48-hour turnaround.
- Premium:dedicated capacity, real-time KPI dashboard.
Integration & Onboarding
Quick start in 6-8 weeks: process mapping, IT integrations and a trial period with KPI evaluation.
Resources
Contact & network
Network of warehouses and transport partners throughout Australia.
Become a partner